10. Registering a change of address

Description: In case a registration of a new address requires deregistration from the previous address, the digitalisation requirements relate to both steps.
In one scenario, a user intending to change his residence (or domicile) and moving from Member State A to Member State B will have to deregister in the first Member State and register in the second one. Both procedures are separate and both have to be digitalised.
In another scenario, both processes are interlinked, which means that a user needs only to register in a Member State B and by doing so he or she will automatically be deregistered in Member State A. In principle this scenario should be enabled by the once-only system.
As an outcome of two separate procedures described in the first scenario, a user should receive in digital format: (a) a confirmation of the registration of the new address, and (b) a confirmation of deregistration from the previous address.

Competent authority: Ministry of the Interior.

Necessary conditions for the e-Service to work properly:
  • Proof: none.
  • PIN (Croatian, Osobni identifikacijski broj - OIB): procedure does not require the user's PIN (OIB).

Poveznica na e-uslugu: Temporary residence address for EEA citizens