Description: Users that are concerned are employed, self-employed persons and other persons holding entitlement to pension or pre-retirement benefits (including civil servants). The requirements concerning this procedure are laid down in Regulation (EC) No 883/2004 on the coordination of social security systems and its Implementing Regulation (EC) No 987/2009. Under this procedure, competent authorities are required to accept a claim for pension and pre-retirement benefits in digital form. Users should receive an acknowledgment of receipt as confirmation that the application has been submitted or a decision on the claim whenever this decision will be made, as well as the Portable document P1, in digital form.
Competent authority:
Croatian Pension Insurance Institute.
Necessary conditions for the e-Service to work properly:
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proof of citizenship
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proof of birth
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proof of marriage/registered partnership
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proof of birth of child
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proof of death of parent
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proof of certificate of admission to secondary education institution
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proof of enrolment in tertiary education institution.
- PIN (Croatian, Osobni identifikacijski broj - OIB): procedure requires user's PIN (OIB).
When should the SDG service be used?
This SDG service should be used when an EU/EEA citizen, holding an OIB, wishes to apply for an old-age pension, early old-age pension, disability pension or pre-retirement benefits (e.g. survivor's pension).
Example:
A citizen of the Republic of Slovenia who had a lifetime employment in Croatia, but now resides in Slovenia and meets the requirements for an old-age pension, wishes to apply for a Croatian pension. Through the SDG service "Receiving pension and pre-retirement benefits from mandatory funds", this citizen can apply electronically to the HZMO, without having to come to Croatia.
It is done by logging in to the e-Citizens portal using eIDAS credentials from Slovenia. HZMO e-service is then found for applying for a pension and filling out an online form with personal data. Requested data is provided, with the necessary documents (e.g. proof of citizenship, birth certificate, work book, bank confirmation with foreign currency account number, birth certificates for children) attached in digital form.
After submitting the electronic application, a citizen of the Republic of Slovenia receives a confirmation of receipt.
Link to e-Service: e-Services of the Croatian Pension Insurance Institute.
